Driven by that belief, with more than 200 employees—where 80 percent of them are in delivery and technical division— IST has been delivering various banking applications that are being used by millions of people. Going by the numbers, currently, PermataMobile X is being used by 900,000 customers, Go-Mobile by 4,000,000 customers, and BRImo by 1,600,000 users. Besides,PT. Infosys Solusi Terpadu is also proud of their work for the e-kiosk at the Pelabuhan New Priok Container 1 (NPCT1), and Telkomsel Corporate Online Payment System (TCOPS), which is currently used by Telkomsel’s corporate customers for Telkomsel postpaid payment.

Budi Setiono further elaborates that today’s financial organizations are becoming increasingly customer-driven. The aim is not just to build a technologically-advanced banking system but also ensure its impactful customer experience. A strong proponent of this notion, IST builds multi-edge payment apps, which can be accessed through multiple devices. The robustness of IST’s banking solutions targets at modifying the existing business processes, banking culture, and most importantly, the user experience. Over time, IST wants to step up in the Indonesian banking market and create a “can’t-do-without” mobile banking niche by helping banks offer their users with ease of access and quick transaction through an integrated and digitalized solution.

Besides building competent payment software solutions, IST also builds its own digital solutions—FusionClick—a digital enterprise platform that is also suitable to support digital banking platform with the main functions such as omnichannel frontend-backend interface, API Management, orchestration rules and engine, business process management, middleware, DevSecOps and digital modules such as video call, loyalty and reward, chatbot etc. Banks can leverage this platform to reap the complete advantage of online banking and other digital banking capabilities.

Thriving highly on Edward Gibbon, a renowned English writer and historian’s saying, “Our work is the presentation of our capabilities,” IST has intentions to advance toward a future of global expansion and partnership and transform the banking experience for Indonesian users. That being said, the company’s moonshot aim is to upscale every financial institution and help them grow profitably in an ever-evolving digital world.